TaNC Conference Guidance

Swapcard Guide

For queries related to the Swapcard app, please access our Swapcard Attendance Guide by clicking here . This guide covers questions such as:

How do I edit my profile?
How do I hide my profile?
How do I book workshops?
What are connection requests and how do I send them?
How do I create and view my personalised programme?

Support

For queries related to the Swapcard app, please refer to the FAQ section and download our Swapcard Attendance Guide.

For any technical issues or further queries related to the Swapcard app, please click on Contact app support, which is located on your profile page.

For queries related to our live streams, please contact Javier Pereda: javier.pereda@hes.scot.

For all other queries related to this event, please contact Sophie Dietrich: sophie.dietrich@hes.scot.

Code of Conduct

This Code of Conduct is designed to help ensure our conference provides a safe, welcoming and inclusive space and experience for all participants, whether they attend in person or online. We expect and encourage all participants to:

Behave in a mutually respectful and thoughtful way
Listen carefully to other people
Be kind and courteous and not bullying or using hate speech
Be mindful of how others might be feeling
Be alert for cues that a person is uncomfortable with a situation or conversation and respond appropriately
Respect other people’s privacy
Be mindful of what images from the event are shared and in what context

If you experience or witness unacceptable behaviour at our event, please contact any of the Towards a National Collection directorate team in person, or email Sophie Dietrich, our Programme Coordinator, Sophie.dietrich@hes.scot

Any participant who is asked to stop unacceptable behaviour is expected to comply immediately. If they do not, we may ask them to leave the venue or we may remove their digital access to the event.

This Code of Conduct is derived from that used by the Museums Association https://www.museumsassociation.org/code-of-conduct/